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Story and help

Staff help and reports

Stuck, found a bug, or had trouble with a player? Tell staff.

If something breaks, you get stuck in the world, or another player is cheating or harassing you, tell staff from the pause menu: Report a problem.

  • Pick what kind of problem it is and, if it's about someone, choose them from the survivors near you.
  • Describe what happened, where and when. The more detail, the faster staff can help.
  • Your position and a screenshot are attached for you, and staff are alerted straight away.
  • Your recent reports and the staff's replies show on the same page.

There are no chat commands for this or anything else. Everything goes through the menus.